Contact a Family Southwark service changes

Contact a Family Southwark have had their funding cut and services reduced by Southwark Council. Please see the notice from them below about how to access information and advice from now on:

“Dear Parents

Due to the changes in funding, Contact a Family Southwark is no longer able to provide information and advice. This includes help in filling out DLA forms and other funding applications, and giving advice on all issues including housing, welfare, and benefits. This service will now be provided by Citizens Advice Bureau starting October 2015.

As we already have enough caseloads to finish during the transition, we are no longer taking new referrals.

Any family looking for help with DLA or PIP (both new and renewal claims) can be referred to the Citizens Advice Bureau, and parents can only go their drops ins in Peckham or Bermondsey (see CAB website for details). Parents can also ring the adviceline on 0344 499 4134.

If families need advice on education, including Education, Health and Care Plan, please contact the SEND Information and Advice Service (used to be Parents Partnership) tel 020 7525 2886 or go one of their drop-ins; or Family Lives – 020 3131 3150.

If families need to request a care package or a carers’ assessment, they should contact the Children with Disabilities Team (020 3049 8250) or the Transitions Teams at Southwark Council. 

Contact a Family will still be able to support families on specific and general SEND-related matters but details of this will be available ONLY in October 2015.  It is very likely that we will continue our training, workshops, information events and social events. In addition, parents can ring our Freephone on 0808 808 355.

Thank you very much.


Natalia Sali, Manager 

Contact a Family Southwark

Direct line:  020 7358 7799
Cambridge House

1 Addington Square




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